By accessing the Eisen Corporation website or using our auction sourcing and export services, you agree to the following terms and conditions. Please read them carefully before submitting inquiries or confirming a purchase.
Services
Eisen Corporation facilitates access to Japan auction listings, vehicle inspection information, and export logistics. We act as a sourcing and export support provider unless otherwise agreed in writing.
We do not guarantee availability of any specific vehicle until an auction result or stock confirmation is completed and accepted by both parties.
Eligibility & accounts
You must provide accurate information when contacting us or opening a dealer account. You are responsible for maintaining the confidentiality of any credentials shared with you and for all activity under your account.
Listings & vehicle information
Vehicle descriptions, grades, photos, and auction data are supplied by third-party auctions and partners. While we strive for accuracy, final condition must be verified through inspection reports and auction sheets before purchase.
Mileage, equipment, damage history, and grading are subject to auction house records and pre-export inspection. Eisen Corporation is not responsible for discrepancies not reflected in official auction documentation at the time of bid.
Pricing & payments
Prices displayed on the website may be indicative and subject to currency conversion, auction results, fees, and shipping costs. A formal quote or invoice confirms binding pricing for your transaction.
Deposits, balance payments, and bank transfer instructions will be communicated in writing. Failure to complete payment within the agreed timeline may result in cancellation of the order or relisting of the vehicle.
Export & shipping
Delivery timelines depend on port schedules, customs procedures, and destination requirements. Estimated dates are not guaranteed and may change due to carrier, weather, or regulatory delays.
Risk and responsibility transfer according to the agreed incoterms and export documentation for each shipment. Import duties, taxes, and local registration are the buyer's responsibility unless stated otherwise.
User responsibilities
- Provide accurate contact, import, and registration details
- Comply with import regulations in your destination country
- Review auction sheets and inspection reports before confirming purchase
- Submit required documents for export and customs clearance on time
- Use our website and communications channels lawfully and in good faith
Cancellations & refunds
Cancellation terms depend on auction status, export stage, and costs already incurred. Deposits may be non-refundable once bidding, inspection, or documentation work has commenced.
Any refund eligibility will be assessed case by case and communicated in writing before processing.
Website use & intellectual property
All content on this website, including logos, text, images, and layout, is owned by Eisen Corporation or its licensors and may not be copied or reused without permission.
You may not attempt to disrupt the website, scrape data automatically, or use our brand in a misleading way.
Limitation of liability
To the fullest extent permitted by law, Eisen Corporation is not liable for indirect, incidental, or consequential losses arising from website use, auction outcomes, or third-party carrier delays.
Our total liability for any claim relating to a transaction shall not exceed the fees paid to Eisen Corporation for that specific transaction, except where prohibited by applicable law.
Governing law
These terms are governed by the laws of Japan unless otherwise agreed in a written contract. Disputes shall first be addressed through good-faith negotiation before formal proceedings.
Changes & contact
We may update these terms from time to time. Continued use of the website constitutes acceptance of the revised terms.
Questions about these terms may be sent using the contact details below.
Eisen Inc.
3-22-32 Tanaka, Matsubushi Machi
Kitakatsushika Gun, Saitama Prefecture 343-0117, Japan